+254 798 122 166
NOTICES
ADVISORY: Flight FAE102 to Mombasa is delayed by 45 minutes due to weather conditions | TRAVEL UPDATE: COVID-19 requirements have been revised for all flights to Somalia — Read more | PROMO: Book early for the holiday season and receive 10% off Business Class fares | ADVISORY: Flight FAE102 to Mombasa is delayed by 45 minutes due to weather conditions | TRAVEL UPDATE: COVID-19 requirements have been revised for all flights to Somalia — Read more | PROMO: Book early for the holiday season and receive 10% off Business Class fares |

Privacy Policy

Last Updated: June 04, 2026

At Freedom Airline Express, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, book a flight, or use our services.

1. Information We Collect

We may collect personal information such as your name, contact details (email, phone number), passport information, payment details, and travel preferences when you interact with us or use our website.

2. How We Use Your Information

Your information is used to:

  • Process your flight bookings and manage your travel itinerary.
  • Communicate with you regarding your flight status, changes, and updates.
  • Improve our services, website functionality, and customer experience.
  • Comply with legal and aviation security requirements.

3. Data Sharing and Security

We do not sell your personal information. We may share your data with trusted third-party service providers (such as payment processors and ground handling partners) strictly for the purpose of fulfilling your travel arrangements. We implement robust security measures to protect your data against unauthorized access.

4. Google Analytics and Tracking Technologies

We use Google Analytics, a web analytics service provided by Google LLC ("Google"), to help us understand how visitors interact with our website. Google Analytics uses cookies to collect standard internet log information and visitor behavior information in an anonymous form.

The information generated by the cookie about your use of the website (including your IP address) is transmitted to and stored by Google on servers in the United States. Google uses this information to evaluate your use of the website and compile statistical reports on website activity for us.

You may opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5. Your Rights

You have the right to access, correct, or request the deletion of your personal data. If you have any concerns regarding your privacy, please contact our support team.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: reservations@freedomairexpress.com

Phone: +254 798 122 166